Server Migration: Information about custom domains post-migration

Important information for channels with custom domains profile

Written by Rowan

Updated 2019-06-20

Server Migration: Information about custom domains post-migration

Ahead of our server migration tomorrow, we have some important information for channels that are using the Custom Domain functionality that's available with Vimsy Extra and Vimsy Premium.

Firstly, if you are using a CNAME record to integrate Vimsy with your domain you do not need to do anything. Do not change your CNAME records – even if the following also applies...

However, if you are using the "Alternative Domain" function you will need to update the IP address of your A Records to (it should be currently). This is the IP address of our new server.

Please update the A records for your domain after our server migration is complete. We will communicate this tomorrow. If you don't update your A records your domain will not redirect to your channel correctly.

Thank you and apologies for the inconvenience. If you need assistance with this please email

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